Field Services.

Field-service development focuses on the information that is easy to lose between a site visit and the office: observations, photos, test notes and follow-up work.

What it covers

• Structured job and service-note drafts
• Photos kept with their job context
• Clear handover and follow-up records

An example

An engineer records a visit, adds photos and explains what needs attention. The workflow is being developed to organise that material into a reviewable job record.

Where it stands

In development. Pilot scope and available functions are agreed directly with each team.